Terms and Conditions
1. Introduction
Welcome to Wo Hing Radio Co., Ltd. eShop (referred to as "we", "us", or "our"). By using this website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully.
2. Orders
All orders placed on our eShop are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any orders if we suspect fraud or other unauthorized activities.
3. Pricing
All prices listed on our eShop are in Hong Kong Dollar (HKD) and are subject to change without notice. Prices include applicable taxes but exclude shipping costs, which will be added at checkout.
4. Payment
We accept the following shopify payments only. By placing an order, you agree to pay the total amount due, including any applicable shipping fees. Payment must be completed before the order is processed.
5. Shipping & Delivery
We will make every effort to deliver your order within the estimated time frame. However, shipping times may vary depending on location. We are not responsible for delays caused by customs or other third-party factors beyond our control.
6. Returns & Refunds
If you are not satisfied with your purchase, you may return the product within 7 days of receipt, provided it is in its original condition and packaging. Please contact us at sales@whr.hk for return instructions. Refunds will be processed once the item has been received and inspected. Shipping fees are non-refundable.
7. Warranty
Our products come with a 12-month warranty from the date of purchase. The warranty covers manufacturing defects only and does not apply to damage caused by misuse, negligence, or normal wear and tear.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the total value of the goods purchased.
9. Privacy
Your personal information will be used solely for the purpose of processing your orders and providing customer service. We do not share your information with third parties without your consent, except as required by law. For more details, please see our Privacy Policy.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
11. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Wo Hing Radio Co., Ltd.
Email: sales@whr.hk
Phone: +852 34200600